If we cannot link your order to the received package (e.g., due to a lack of labeling or RGA), we will wait for a total of two weeks before disposing of the product. For all relevant returns, if you have shipped the package to the wrong warehouse, we will contact you to help resolve the issue. Due to COVID-19, returns are currently taking 15 or more business days to process. Email us to learn more about how COVID-19 is impacting the auto industry. Please note that clearance, special order, and made-to-order items are non-refundable, including those with cosmetic blemishes. Manufacturers can often address these claims directly.

We recommend contacting the manufacturer's customer service team directly for warranty-related claims before initiating a return. Awaiting RGA issuance may result in additional fees and shipping charges. No returns will be accepted without an RGA (Returned Goods Authorization) number. No refunds will be granted for electrical items, special orders, or items older than 10 days. All merchandise must be returned in its original packaging and in a resalable condition. To submit a return request for an item that has already been delivered to you, please email A sales invoice must accompany all returns, warranties, and cores. Read the following information thoroughly before initiating the return process. Please include Order number, Part Number, Name, Email address, phone number and shipping address. Please send an email to the below address for cancellation. Returns for Parts (e.g., Performance parts, OEM replacement parts, etc.) Cancellations of existing orders are managed through a cancellation request and are not treated as returns. Modifications to orders cannot be made once they have been placed. PLEASE NOTE THAT ALL SALES ON BOLT MOTORSPORTS MANUFACTURED AND BRANDED ITEMS ARE FINAL. RETURNS FOR BOLT MOTORSPORTS BRANDED MERCHANDISE (E.G., HATS, T-SHIRTS, STICKERS, ETC.) We reserve the right to charge sales tax in all 50 states, if required by state nexus laws. Please reach out to our support team to see if your order is eligible for address change.ĪLL Branded Merchandise such as apparel and accessories ship via USPS for domestic orders (First class or Priority based on weight).Īt Bolt Motorsports, we accept the following Payment Methods: – Visa – Mastercard – Discover – American Express – PayPal – Diners Club – Shop Pay – Apple Pay – Google Pay Sales Tax In compliance with state regulations, sales tax is required for orders shipping to specific states within the US. If you have firm deadlines and require items urgently, please contact our live support representatives or email use all major Carriers, including UPS, USPS and FedEx.Īddress Changes are only allowed on a case-by-case basis and within 14 days of the original order placement. Remember, this does not include processing time and may not be available for your item. Shipping time is calculated in the shopping cart. In these cases, a refund for the difference in standard and accelerated shipping will be issued back to your payment method and you will be notified. Your tracking number will reflect the service we have shipped with.įaster than standard shipping may not be available for your item. If you selected ground service, regardless of the carrier, we may use a different carrier than what you selected. We reserve the right to ship with a different method than selected if it gets the item to you faster or the shipping service is unavailable for your item. Orders placed on Friday's after 12:00PM CST will begin processing the following Monday. Please note, the shipping time does not include processing time, which may take up to 3 business days.Īfter your payment is authorized and verified, it can still take up to 2 business days to process your order through our warehouses.īusiness days do not include weekends or Holidays. You will receive your order in the time allotted depending on your shipping choice, or sooner. In most cases, we are able to meet our standard processing times, however processing time may extend to 10 business days during this unprecedented time. We are working around the clock to get your orders processed. NOTE: We are experiencing delays in processing due to COVID-19.

2004 mazda protege oil type